{"id":8619,"date":"2025-05-03T21:44:29","date_gmt":"2025-05-03T14:44:29","guid":{"rendered":"https:\/\/phuyenxanh.vn\/?page_id=8619"},"modified":"2025-05-03T22:57:49","modified_gmt":"2025-05-03T15:57:49","slug":"doi-tra","status":"publish","type":"page","link":"https:\/\/phuyenxanh.vn\/en\/doi-tra\/","title":{"rendered":"Returns and Exchanges"},"content":{"rendered":"
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Regulations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Returns and Exchanges<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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EXCHANGE POLICY:<\/strong><\/h5>

This does not apply to equipment such as: equipment for which VAT invoices have already been issued; fully installed systems; equipment subject to wear and tear; equipment that has been cut, broken, has missing packaging, or is scratched or dirty.<\/p>

In the event that a customer purchases an item but it does not meet their needs or for any other reason they wish to exchange it for a different item, we will provide the following support:<\/p>

  1. Exchange location: At PHUYENXANH.VN stores (We do not offer this exchange policy at your home).<\/li>
  2. Upgrading to a lower-value product will not result in a refund of the difference.<\/li>
  3. Applicable period:
    \u2013 2 days from the date of purchase: Free shipping<\/strong><\/div>
    \u2013 Within 3 to 10 days from the date of purchase: 5% value of goods<\/strong><\/div>
    \u2013 From 11 to 20 days from the date of purchase: 10% value of goods<\/strong><\/div>
    \u2013 From 21 to 30 days from the date of purchase: 15% value of goods<\/strong><\/div>
    \u2013 From 31 days onwards: Agreement<\/strong><\/div><\/li>
  4. The product and its packaging must be intact, clean, free from scratches, in normal working condition, and complete with box, manual, and accessories, including even the cable tie and plastic bag.<\/li>
  5. The warranty period for the exchanged item will continue from the original item's warranty period, not from the beginning.<\/li>
  6. We reserve the right to refuse exchanges if we detect any misuse of this policy for profit or if the goods are no longer in good condition.<\/li><\/ol>
    RETURN ITEMS:<\/strong><\/h5>
    Returns are only free of charge if we provide false information about the goods or if the product's functionality is incorrect.<\/div>
    This does not apply to equipment such as: equipment for which VAT invoices have already been issued; fully installed systems; equipment subject to wear and tear; equipment that has been cut, broken, has missing packaging, or is scratched or dirty.<\/div>
    • Return location: At the store\u00a0PHUYENXANH.VN<\/strong>\u00a0(We do not apply this policy at your home.)<\/li>
    • Applicable period:
      \u2013 Within 1 to 3 days from the date of purchase: 10% value of goods<\/div>
      \u2013 Within 4 to 10 days from the date of purchase: 20% value of goods<\/div>
      \u2013 From 11 to 20 days from the date of purchase: 30% value of goods<\/div>
      \u2013 From 21 to 30 days from the date of purchase: 40% value of goods<\/div>
      \u2013 From 31 days onwards: Agreement<\/div><\/li>
    • The product and its packaging must be intact, clean, free from scratches, in normal working condition, and complete with box, manual, and accessories, including even the cable tie and plastic bag.<\/li>
    • We reserve the right to refuse returns if we detect any misuse of this policy for profit or if the goods are no longer guaranteed.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t
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      Quy \u0110\u1ecbnh \u0110\u1ed5i Tr\u1ea3 \u0110\u1ed4I H\u00c0NG: Kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c thi\u1ebft b\u1ecb nh\u01b0: \u0110\u00e3 xu\u1ea5t h\u00f3a \u0111\u01a1n GTGT; H\u1ec7 th\u1ed1ng \u0111\u00e3 l\u1eafp \u0111\u1eb7t ho\u00e0n t\u1ea5t, C\u00e1c thi\u1ebft b\u1ecb c\u00f3 t\u00ednh ch\u1ea5t hao m\u00f2n, c\u00e1c thi\u1ebft b\u1ecb b\u1ecb c\u1eaft r\u1eddi, b\u1ebb g\u00e3y, l\u00e0m m\u1ea5t bao b\u00ec ho\u1eb7c b\u1ecb tr\u1ea7y x\u01b0\u1edbc, d\u01a1 b\u1ea9n. Trong tr\u01b0\u1eddng […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/pages\/8619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/comments?post=8619"}],"version-history":[{"count":103,"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/pages\/8619\/revisions"}],"predecessor-version":[{"id":8754,"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/pages\/8619\/revisions\/8754"}],"wp:attachment":[{"href":"https:\/\/phuyenxanh.vn\/en\/wp-json\/wp\/v2\/media?parent=8619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}