Introducing Mai Son Hotel – Phu Quoc

The application includes a dedicated WiFi system, Panasonic PBX, IP cameras, and network infrastructure deployed by Phu Yen Xanh.

Overview of Mai Son Hotel

Mai Son Hotel is one of high-standard hotel in Phu Quoc Island, Located in a prime location, close to the beach and the city's entertainment and service center.

The hotel is designed in a modern, luxurious style, featuring:

The accommodation features comfortable rooms with modern amenities.
Restaurant, cafe, and bar serving hotel guests.
Small meeting rooms, business travel support services.
Community service area, lush green landscape.

Target customers:

Domestic and international tourists
Business travelers, on assignment
Family groups, couples, small MICE groups.

To serve high-end service standards and Enhance customer experience, Management Board Mai Son Hotel selected Phu Yen Green Synchronized deployment:

Dedicated WiFi System
IP Camera System
Panasonic PBX
Network infrastructure for the entire hotel.

Challenges & Requirements

The hotel has many floors and many rooms → WiFi needs to have strong, stable coverage in all areas.
International customers and businesspeople require High-speed, secure WiFi with remote work support.
System requirements Comprehensive IP surveillance cameras Key areas such as: lobbies, corridors, elevators, and parking lots.
Panasonic PBX It is necessary to ensure flexible communication between hotel departments and support intercom services in guest rooms.
Need Synchronized network infrastructure, high security., Easy to manage and operate

Solutions implemented by Phu Yen Green

1️⃣ Dedicated WiFi System

✅ Design for optimal coverage throughout the entire hotel.:

All rooms
Restaurant – Bar – Cafe Area
Reception area, hallways on each floor
Meeting room, community service room

✅ Premium WiFi device – enterprise standard:

Ensure High speed, strong coverage, stable 24/7
Handles hundreds of devices connected simultaneously with good load capacity.

✅ Layered security network:

Local area network for operating systems (PMS, POS, Cameras, PBX)
Guest WiFi network (captive portal – branding the customer experience)

2️⃣ IP Camera System

✅ High-resolution IP camera:

Monitor key areas: lobby, reception, hallways, elevators, parking lot, service areas.
Long-term storage on a Server/NVR system.
Centralized management, remote viewing support via mobile devices.

3️⃣ Panasonic PBX

✅ Panasonic IP PBX:

Connecting all hotel departments
IP phones in guest rooms, service departments, and operations departments.
Support Wake-up call, VIP hotline, in-room customer support service.
Integrating PMS helps optimize service processes.

4️⃣ Synchronized network infrastructure

✅ Designing a network infrastructure to meet the standards of a high-end hotel.:

Core switch, access switch, firewall synchronized
CAT6A network cabling throughout the hotel.
Centralized management of the local area network and guest WiFi network.

Benefits

🌐 Enhance the customer experience.:

Strong, stable WiFi throughout the hotel → excellent service. international guests, VIP guests, MICE guests
Experience high-tech, integrated services.

🌐 Ensuring security and safety:

Comprehensive IP camera surveillance system → enhances security and safety for hotel guests and property.

🌐 Optimizing internal operations:

Panasonic's call center facilitates seamless communication and enhances customer service efficiency.
A synchronized network infrastructure makes it easier for the IT department to manage and saves on operating costs.

🌐 Increase brand value:

Confirm Mai Son Hotel – Phu Quoc To be Luxury hotel – state-of-the-art technology – modern services – friendly customer experience

Conclude

Integrated technology infrastructure solutions by Phu Yen Green The implementation has helped Mai Son Hotel – Phu Quoc build:

✅ Powerful and intelligent WiFi platform
✅ Comprehensive IP Camera Surveillance System
✅ Modern Panasonic call center system supports operations and customer service.
✅ Integrated network infrastructure – sustainable operation

Phu Yen Green Proud to be a part of Mai Son Hotel on the journey to becoming Luxury hotel – state-of-the-art technology – leading the accommodation experience on Phu Quoc Island..