Introducing Thao Nho Hotel – Phu Quoc

The application includes a dedicated WiFi system, Panasonic PBX, IP cameras, and network infrastructure deployed by Phu Yen Xanh.

Overview of Thao Nho Hotel

Thao Nho Hotel is one Modern hotel – 3-star standard in Phu Quoc Island, Located in a bustling tourist area, close to the beach, culinary hubs, and shopping and entertainment districts.

The hotel is designed in a stylish manner. youthful – convenient – friendly, Serving a diverse range of customers:

• Domestic and international tourists

• Business travelers, entrepreneurs

• Family, group of young friends, couple

The hotel owns:

• Modern accommodation system

• Restaurant – cafe serving food and drinks

• Business customer support service area

• Public service spaces, amenity areas

Aiming Improving service quality, optimizing internal operations, and enhancing the technological experience for customers., Management Board Thao Nho Hotel selected Phu Yen Green Synchronized deployment:

• Dedicated WiFi System

• Hotel-wide IP camera system

• Panasonic PBX

• Synchronized network infrastructure

Challenges & Requirements

• A multi-story hotel with many rooms., need Strong and even WiFi coverage. the entire space

• International customers and business travelers have high demands regarding High-speed, secure WiFi

• An IP camera system needs comprehensive monitoring: Lobby, hallway, staircase, parking lot, service area

• Panasonic PBX It is necessary to support effective internal communication and provide customer service support within the department.

• Need Synchronized, secure, and easy-to-manage network infrastructure., Ready to support modern management applications (PMS, POS, CCTV, VoIP)

Solutions implemented by Phu Yen Green

1️⃣ Dedicated WiFi System

✅ Smart hotel-wide coverage design:

• Guest rooms

• Restaurant – Cafe

• Reception area, hallways on each floor

• Community service area

✅ Premium WiFi device – enterprise standard:

• Ensure High speed, strong coverage, stable connection 24/7.

• Handles hundreds of devices simultaneously.

✅ Layered security network:

• Internal network operations (PMS, POS, Cameras, PBX)

• Guest WiFi network (captive portal – branding the customer experience)

2️⃣ IP Camera System

✅ High-resolution IP camera:

• Monitor the reception area, hallways, staircases, parking lot, and public areas.

• Long-term storage on a Server/NVR system.

• Centralized management, remote viewing support via mobile devices.

3️⃣ Panasonic PBX

✅ Panasonic IP PBX:

• Connecting all hotel departments

• IP phones in guest rooms, service departments, and operations departments.

• Support Wake-up call, VIP hotline, in-room customer support service.

• Integrating PMS helps optimize service processes.

4️⃣ Synchronized network infrastructure

✅ Designing a modern hotel-standard network infrastructure.:

• Core switch, access switch, firewall synchronized

• CAT6A network cabling throughout the hotel.

• Centralized management of the internal network and guest WiFi network.

Benefits

🌐 Enhance the customer experience.:

• Strong, stable WiFi → good service international guests, VIP guests, business travelers

• Excellent support for Smart Hotel services and digital experiences.

🌐 Ensuring security and safety:

• Comprehensive IP camera surveillance system → enhances security and safety for guests and hotel property.

🌐 Optimizing internal operations:

• Panasonic's PBX system supports seamless communication, enhancing customer service efficiency.

• A synchronized network infrastructure makes it easier for the IT department to manage and saves on operating costs.

🌐 Increase brand value:

• Confirm Thao Nho Hotel – Phu Quoc To be Modern hotel – smart technology application – customer-friendly experience.

Conclude

Integrated technology infrastructure solutions by Phu Yen Green The implementation has helped Thao Nho Hotel – Phu Quoc build:

✅ Powerful and intelligent WiFi platform
✅ Comprehensive IP Camera Surveillance System
✅ Modern Panasonic call center system supports operations and customer service.
✅ Integrated network infrastructure – sustainable operation

Phu Yen Green Proud to be a part of Thao Nho Hotel on the journey to becoming A modern, tech-friendly hotel aiming for high-end service standards on Phu Quoc Island..