Introducing Eden Resort – Da Lat

Application of Dedicated WiFi System deployed by Phu Yen Xanh

Overview of Eden Resort

Eden Resort – Da Lat is one of luxury resort In Da Lat, the following are notable features:

• Lush green spaces – a blend of modern and classic architecture., nestled amidst the dreamy natural scenery of Da Lat.

• System luxury rooms and villas, view of pine forest and lake

• Diverse range of amenities and services: Restaurant, garden cafe, heated swimming pool, spa, children's play area

• It is an ideal destination for Families, couples, groups of friends, small MICE groups

To meet the needs of modern customers, especially in the digital age, Eden Resort management focuses on investing in technological infrastructure, including: Dedicated WiFi plays a very important role in ensuring Stable connection, high speed For customers anytime, anywhere.

Network infrastructure challenges

Before implementing the Dedicated WiFi solution, Eden Resort – Da Lat faced several challenges typical of the business model. eco-friendly resort:

• Large area, villas and rooms are scattered throughout pine hill, large garden, affecting the ability to provide even WiFi coverage.

• Lots of trees, thick walls This interferes with WiFi signals in the private rooms.

• High number of connected devicesEach guest uses multiple devices (smartphone, tablet, laptop, smart TV).

• The outdated WiFi network is inconsistent and lacks the capacity to handle the load when the resort is fully booked, detracting from the customer experience.

• Lack of a clear network tiering system → impacts network security and performance management.

• The management team wishes to have Centralized management solution – high security – easy to operate

Dedicated WiFi solutions implemented by Phu Yen Xanh.

To help Eden Resort – Da Lat improve service quality, connectivity, and customer experience., Phu Yen Green We have successfully advised and implemented the project. Dedicated WiFi solution for the entire resort.

Key features of the solution:

✅ Smart coverage designEnsure strong and consistent WiFi at:

• Rooms and private villas

• Restaurant, bar, garden cafe area

• Spa area, swimming pool, playground

• Reception area, hallway, public spaces

✅ High-end WiFi devicessuitable for the environment humid and cool Da Lat, High load capacity, smooth connection in all conditions.

✅ High-security layered network:

• Local area network serving the system PMS, POS, cameras, resort internal operations.

• Guest WiFi network (captive portal supports branding, collects guest data, and manages bandwidth effectively)

• Private network available for MICE events and VIP guests upon request.

✅ Centralized management & intelligent monitoring: helps the IT department easily manage the entire WiFi system, ensuring Consistent and stable experience for guests

✅ Flexible scalabilityReady to assist when the resort Open more service areas and increase the number of guest rooms.

Benefits

🌐 Enhance the customer experience.Guests can livestream, video call, work remotely, and enjoy smooth entertainment on their personal devices.

🌐 Increase service valueStrong WiFi is an important criterion for resorts. Improve your rating on platforms like Booking, Agoda, and TripAdvisor.

🌐 Excellent support for small MICE events.Ensuring quality WiFi connectivity for conferences, group meetings, and workshops within the resort grounds.

🌐 Intelligent Operations ManagementOptimizing network usage efficiency, clearly defining security layers, and protecting internal system security.

🌐 Increase competitive advantage: confirming that Eden Resort – Da Lat is Luxury resort, international standards., meeting the needs well modern travelers and businesspeople

Conclude

Solution Dedicated WiFi by Phu Yen Green The implementation has helped Eden Resort – Da Lat building network infrastructure powerful – safe – smart, contributing to enhancing the customer experience and Enhancing the quality of resort services in Da Lat..

Phu Yen Green Proud to be a partner with Eden Resort on its journey to becoming a leading resort. Luxury resort, perfect connectivity. In the heart of the mountain town.