Introducing Thien Thanh Phu Quoc 5-Star Resort

Phu Yen Xanh has deployed a comprehensive network infrastructure including Indoor & Outdoor WiFi systems, IP cameras, Panasonic PBX systems, Dell servers, projectors and screens, UPS, and other integrated network components.

Overview of Thien Thanh Phu Quoc Resort

Thien Thanh Phu Quoc Resort is one of top-tier 5-star luxury resort in Phu Quoc Island – an international seaside tourism center.

The resort owns:

• Luxury accommodation system, luxurious beachfront villa

• Restaurant, bar, rooftop sky bar

• Infinity pool, modern spa and fitness area.

• International standard conference and meeting room, Ready to serve MICE events.

• Luxurious landscaped gardens and outdoor spaces.

Target customers:

• International tourists & VIP guests

• MICE (Meetings, Incentives, Conferences, and Exhibitions) delegation

• Family and couple luxury vacation

To meet operational standards International 5-star resort, Management Board Thien Thanh Phu Quoc Resort have collaborated with Phu Yen Xanh to implement fully Integrated technology infrastructure solutions, which helps to improve:

• Customer experience

• Internal operational efficiency

• Resort Security and Safety

• Professional conference and event services

Challenges & Requirements

• Campus The resort is spacious, spanning multiple sections, floors, and outdoor areas. → WiFi needs strong, even coverage indoors and outdoors.

• International guests & MICE (Meetings, Incentives, Conferences, and Exhibitions) requirements High-speed, stable, and secure WiFi.

• IP camera systems must provide comprehensive monitoring, from indoor to outdoor areas.

• Panasonic PBX It is necessary to ensure smooth communication between departments and guest rooms.

• Dell Server to serve as a central data storage and management hub for the entire system.

• Projectors – Projection Screens Serving international-level conferences and seminars.

• UPS Ensuring power supply safety for the entire critical technology system.

• Synchronized network infrastructure, meeting international standards, and supporting various services. Smart Resort & IoT

Comprehensive solution implemented by Phu Yen Xanh

1️⃣ Dedicated Indoor & Outdoor WiFi System

✅ Smart coverage design:

• Indoor: all guest rooms, villas, conference rooms, restaurants, spa, fitness center.

• Outdoor: swimming pool, garden, walkways, rooftop bar, private beach

✅ Enterprise-grade WiFi device:

• High load capacity, supporting thousands of devices connected simultaneously.

• Providing personalized services for guests, livestreaming, UHD entertainment, and remote work support.

✅ Layered security network:

• Local area network for PMS, POS, cameras, and telephone systems.

• Customer WiFi network (captive portal – branding the customer experience)

• Private network for MICE events

2️⃣ IP Camera System

✅ High-resolution IP camera:

• Monitoring the entire lobby, hallways, restaurants, swimming pool, gardens, parking lot, and beach.

• Long-term storage on Dell servers

• Centralized management integration – supports remote monitoring on mobile devices.

3️⃣ Panasonic PBX System

✅ Panasonic IP PBX:

• Connecting all departments and divisions.

• IP phones in guest rooms, service departments, and operations departments.

• Service support Wake-up call, VIP hotline, multi-point internal calling, PMS integration

4️⃣ Dell Servers

✅ Dedicated Dell servers:

• Securely store operational data: PMS, POS, Camera, PBX, Internal email.

• Powerful configuration, flexible expandability.

• Operating 24/7, high stability.

5️⃣ Projectors – Projection Screens

✅ Equipped with a complete system of high-end projectors and screens.:

• In the conference room – meeting room – multi-purpose meeting area

• Meets the standards for organizing high-end conferences, seminars, and MICE events.

• Sharp image quality, synchronized sound with the local network system.

6️⃣ UPS

✅ High-power online UPS:

• Ensure power supply security for all servers, switches, cameras, PBX systems, projectors/screens, and critical IT equipment.

• Automatic switching ensures continuous service even in the event of a power failure.

7️⃣ Synchronized network infrastructure

✅ Designing a network infrastructure to 5-star resort standards.:

• Core switch, access switch, firewall synchronized

• Fiber optic cable – CAT6A network cable throughout the resort.

• Centralized management via intelligent controller.

✅ Clear network stratification:

• Resort Intranet

• Guest WiFi

• Private network for MICE events.

Benefits

🌐 Enhancing the premium customer experience:

• High-speed WiFi indoors and outdoors, strong connection anytime, anywhere.

• International standard conference and seminar services with a comprehensive system. Professional Projectors and Screens

• International standard WiFi helps to improve Customer experience ratings on platforms such as Booking, TripAdvisor, and Agoda.

🌐 Optimal security and safety at the resort.:

• IP cameras monitor the entire resort area.

• UPS ensures a secure power supply 24/7.

🌐 Internal operational efficiency:

• Panasonic PBX systems support smooth communication.

• Dell servers provide secure storage, ensuring the smooth operation of critical systems.

• A synchronized network infrastructure makes it easier for the IT department to manage and reduces operating costs.

🌐 Increase brand value:

• Confirming that Thien Thanh Phu Quoc Resort is A luxurious 5-star resort – state-of-the-art technology – customer-friendly experience – ready to serve international MICE (Meetings, Incentives, Conferences, and Exhibitions) guests.

Conclude

Integrated technology infrastructure solutions by Phu Yen Xanh The implementation has helped Thien Thanh Phu Quoc Resort 5 Stars build:

✅ A powerful, secure, and intelligent connectivity platform.
✅ Advanced security and surveillance system
✅ Modern IP PBX systems support premium services.
✅ High-class conference and meeting system with projector and screen.
✅ Servers – UPS – Integrated network infrastructure – sustainable operation

Phu Yen Xanh We are proud to partner with Thien Thanh Phu Quoc Resort on its journey to becoming a leading resort. A 5-star resort with international standards and cutting-edge technology in Phu Quoc..